What are the features
WHAT ARE THE FEATURES
Our online appointment system is fully integrated with Best Practice, Zedmed & Pracsoft. This means our system seamlessly connects with your front desk system, allowing patients to book a real-time appointment with your medical practice 24 hours a day.
Your practice has the flexibility to use our appointments system in the way you want. You can choose:
- Which doctors use the system
- Times of the day available
- Appointment duration
- Available to new and/or existing patients
- Block certain patients
- Match colours to your branding
BOOK FROM YOUR WEBSITE, NOT A THIRD PARTY
Integrates directly into your practice website and does not redirect the patient to a third party website as other vendors do to complete their booking. Your patients will enjoy an end-to-end system directly through your practice website.
Our system has been built with both the practice and the patient in mind. The administration and setup of the appointment system is a breeze… just set and forget.
Our user-friendly interface allows patients the ease of making their booking within a few keystrokes.
Allowing patients to book their appointments online rather than over the telephone will reduce front desk workload. With a lighter workload, front desk staff can be used in more productive roles that are revenue positive such as assisting nurses with care plans, reviews or patient marketing.
AUTOMATIC APPOINTMENT REMINDER
We take care of patient reminders as well. Email reminders can be set to be sent out 48, 24 & 4 hours prior to reduce no shows.
We have SMS reminders as a switch on feature at NO ADDITIONAL COST.
Our system is designed to not interfere with the smooth running of your clinical software. You will not notice any performance impact on your servers’ speed.
We offer military grade security that conforms to all RACGP IT security standards.
Once a patient creates their account to make a booking with your clinic they can use this account for all future bookings. Obtaining their email address through registration will allow for future communication regarding marketing, health alerts and/or clinic news.