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Customer Support

Contact Us
Home » Customer Support

Healthsite provides phone and email based support for all our products and services. See below for contact details and FAQs.

You can call our team on (03) 9592 8986 during business hours, or email the following.

What do you need help with?

 SMS Marketing Services

Send an email to smsmarketing@healthsite.com.au

Website Support

Send an email to websites@healthsite.com.au

Script and Referral Digital Forms

Send an email to digitalforms@healthsite.com.au

Accounts & Billing:

Send an email to accounts@healthsite.com.au

You can also fill in this contact form and we will action your request as soon as possible

Support Contact Form

Make your site mobile optimised

At least 65% of all Australians own a smartphone, and 75% use their smartphone once a day to access the internet. Arguably, with the COVID-19 pandemic, the use and reliance on smartphones in day-to-day life of Australian’s will likely have increased beyond those figures – but the data is yet to be compiled. 

With easy access to information at our fingertips, the bottom line is that if your website is not optimised for a great user experienced on mobile, then people will navigate away and look for a website that does provide them with that great user experience. 

In fact, 61% of smartphone users are unlikely to return to a site that they had trouble accessing/viewing from their device. That’s a lot of traffic, leads and potential revenue being missed. 

A mobile optimised website must be a priority.